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Supporting the community

We are working on a range of initiatives to support the community.

National Relay Service for the hearing impaired Language translation services

City Connect

Support for community groups

Our City Connect program supports neighbourhood connections and offers assistance to not-for-profit community groups operating on the Gold Coast.

Local community groups and volunteers contribute to the liveability and wellbeing of our city. We also partner with representatives from community groups, local businesses and other levels of government to support the sustainability of our community groups.

COVID-19 pandemic planning for community organisations

The Community Services Industry Alliance offers free resources for community organisations to assist with planning, including during the COVID-19 pandemic. For more information including how to plan for business continuity, visit the CSIA COVID-19 website.

Creating a COVID-19 Safe Workplace: A guide for not-for-profit boards and managers

Our community offers a free resource for community organisations to manage a COVID-safe workplace. The comprehensive Creating a COVID-19-Safe Workplace guide sets out the steps your organisation needs to take when you're thinking of bringing your people - your staff, managers and volunteers - back to their usual workplace.

Please also see Queensland Health public health directions and Queensland Approved COVID Safe Industry Plans for information.

Community workshop program

Activate Your Community social media workshop – Online Webinar

Thursday 26 November 2020 from 5.30pm to 7.30pm
Local community groups are invited to participate in an online workshop to learn the fundamentals of social media and how to effectively use social media for your community organisation.

Presented by Hancook Creative, the workshop will cover:

  • understanding what social media channels exist
  • how to use them for engaging your local community
  • a simple formula for creating engaging and effective content
  • hands-on materials planned and created during the session.

To secure your place, please register online or phone 07 5581 6642.
A link to the workshop will be emailed to those registered on 25 November.

Grant opportunities

The City of Gold Coast assists Gold Coast community organisations with information on external grants and funding, including throughout this COVID-19 period. Subscribe to future editions of our grants eNewsletter.

We also provide grant writing information for community organisations. For information that will assist you in your grant writing, see our tips for grants success.

Accessing volunteers for your organisation during COVID-19

Queensland’s community organisations are encouraged to think about how they could use volunteers from the Queensland Government’s Care Army to assist with meeting the needs of older and vulnerable people in their communities during COVID-19.

This could be achieved through phone calls or video chats to check on the wellbeing of older and vulnerable Queenslanders and help reduce the impacts of social isolation. It could also involve the non-contact delivery of food, medication and essential items, driving older people to appointments, mowing lawns, or similar chores.

The safety and health of Care Army volunteers and the safety, health and privacy of those they assist is of primary importance. If you need volunteers or want to find out more about how Care Army volunteers can work in your community with your teams, contact Volunteering Queensland directly on 07 3002 7600.

Visit our Community support page for additional COVID-19 information.

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