Protocol is a set of formalities and courtesies and is especially important in official situations like business meetings, ceremonies and events that involve representatives from other countries.
The rules of protocol can differ significantly between different countries, religions and regions so it is important to familiarise yourself with the protocol of the country you are dealing with. Even little things that might not seem to be significant can influence the outcome of a business meeting.
The Australian Trade Commission (Austrade) provides a good overview of the business etiquette of different countries.
View the Queensland Government's Protocol Handbook: A Guide for Queensland Government Officers on the Department of the Premier and Cabinet website, to read more about business etiquette.
For other countries, please follow the Austrade links below.Back Return to top