Community Recovery Hotline 1800 173 349
The Community Recovery Hotline has been activated by the Queensland Government to assist people who have been advised to quarantine at home by a medical professional, Queensland Health or by direction from government and who have no other mechanisms for support. Call the hotline for more information or if you need support to get food or other essential items.
Disability Information Helpline 1800 643 787
The Australian Government has launched a new Disability Information Helpline. Contact the Helpline from Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST) in the following ways:
Please visit our Community support page for additional COVID-19 information.
Our aim is to create a city where people of all ages and abilities can live, visit and do business. Find details about our work to create an accessible city, plus contacts for community programs, support services and more information below.
The City provides and supports a range of initiatives to increase access to our beaches. This includes accessible viewing platforms, beach matting and beach wheelchairs.
For more information visit our Beach access page.
We have installed Changing Places toilets and adult-sized changing facilities at locations around the Gold Coast. These toilets have wider doorways, an adjustable height change table and a ceiling tracking hoist and shower.
For more information visit our Changing Places - toilets page.
Our mobility maps provide accessibility information to assist residents and visitors to plan their stay and move around the city safely.
For more information please visit our Mobility maps page.
We provide an online community directory with contacts for everything from legal advice and advocacy, to the hire of assistive products and equipment.
To access the directory visit the Gold Coast Community Directory.
There's a range of programs and activities on offer in our city. For more information visit our Accessible programs and activities page.
We provide assistance, resources and community contacts for at home services. For more information visit our Assistance for people with a disability page.
People with a disability may be eligible for discounts and concessions to assist with the cost of living. For more information visit our Discounts and concessions page.
The City provides accessible play spaces, resources and contact information for families. Visit our Accessible facilities and services for children page for more information.
There are various accessible transport options available in the city. For more information visit our Community transport page.
We provide a city-wide network of designated, free to use power points for people to safely recharge the battery of their powered mobility device. For more information visit our Recharge points for powered mobility devices page.
We endeavour to provide information that is accessible to everyone. If you require information in an alternate format, please contact us.
For information to assist with resolving or reporting a problem, visit our Report a problem page.