Gold Coast Safety Camera Network
The City of Gold Coast’s Safety Camera Network was established in 1998 to support a safer environment for those who visit, live and work in the city.
The Safety Camera Network has grown significantly and now has over 500 fixed cameras operating throughout the city. Cameras are monitored 24 hours a day, seven days a week by licensed operators within a central control room. Areas monitored by the Safety Camera Network are clearly signed.
The Safety Camera Network is a valuable resource used by police and other agencies to enhance public safety outcomes. Licensed safety camera network operators proactively monitor images, detect incidents and notify police to ensure a timely police response.
The objectives of the Safety Camera Network are to:
- enhance the community's perception of safety
- support a timely and consistent police response to incidents
- reduce crime and disorder by deterring potential offenders
- assist in the prevention and early detection of crime committed in a public area
- assist with tracking person/s who are suspected of having committed an offence
- facilitate the apprehension and prosecution of offenders
- assist in locating lost children within the precincts.
The cameras are strategically placed in areas where anti-social behaviour, alcohol-fuelled violence and criminal activity are most likely to occur. Images from the cameras are relayed back to a central control room and streamed live to local police stations. The control room has communication links established with police, private security providers, late-night licensed venues, and The Chill Out Zone.
There are fixed safety cameras currently located around the city:
- Surfers Paradise.
CCTV locations can be viewed on our Open Data Portal.
Please note: the locations of safety cameras may be subject to change in response to issues of community concern and for operational and maintenance requirements.
The City has a fleet of mobile cameras that are able to be temporarily deployed throughout the Gold Coast in response to issues of community concern. Mobile cameras are used to record and monitor public safety issues such as vehicle hooning, graffiti and anti-social behaviour. The mobile cameras can also be deployed to enhance patron safety at large events and for disaster recovery. Information captured can be provided to Queensland Police Service to assist them in investigations.
In 2015 the City of Gold Coast partnered with the Queensland Government to implement the Gold Coast Safer Skate Parks CCTV Project.
Through this project, new security infrastructure including CCTV cameras and public safety lighting were installed at nine skate parks throughout the Gold Coast. This assists to improve safety for users of Gold Coast facilities and protect City infrastructure.
The project was part-funded by a subsidy from the Queensland Government’s Department of Infrastructure, Local Government and Planning as part of the 2015-16 Local Government Grants and Subsidies Program (LGGSP).
Application for footage
STEP 1: Confirm footage is available:
Please contact the Safety Camera Network on telephone 1300 GOLD COAST with detailed information of incident (i.e. date, time, location, description of what occurred). Reviewing footage is time consuming, therefore the more specific the information provided, the more efficient the searching will be. A request for footage may take up to five working days.
STEP 2: Apply to access footage:
- Submit an access application for information release under the Right to Information Act 2009 or the Information Privacy Act 2009 (IP Act). These are the two key Acts people can use to access documents held by the City. Please email firstname.lastname@example.org for further assistance.
- Submit an Evidence Act application. If you are a party in civil legal proceedings, you can apply directly to the City to inspect or obtain copies of documents under Section 134A of the Evidence Act 1977. If you are a party in criminal legal proceedings, please check the Department of Justice and Attorney General website for advice on accessing information for use in these proceedings.
Storage of footage
Images recorded by the Safety Camera Network are kept for 28 days. If no request to view or access footage has been made during this period, the electronic media is overwritten.
For enquiries and further information about the Safety Camera Network, please telephone 1300 GOLD COAST.
Making a complaint
To make a formal complaint about the Safety Camera Network, please refer to the complaints process.
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