Helensvale Waste and Recycling Centre was the first facility to undergo the transformation, with its official launch on 5 June 2019, World Environment Day. Boasting a streamlined design, the new-look recycling area features a self-service ‘street’ complete with a colour-coded shopfront for each type of recycled waste material.
Previously, customers who were not familiar with the site were often confused due to poorly marked signage and the separation between scrap metal and white goods with the rest of recycling materials.
There was also limited room due to poor design. The new Recycle Street ensures that space is effectively utilised and all recycling is done at the same point to avoid users walking the site or having to exit and re-enter the system. It also reduces the incidence of customers putting the wrong items for recycling in the wrong place.
Recycle Street aims to promote positive recycling and waste disposal behaviours within the community. The first concept of its kind, Recycle Street cements the Gold Coast as Queensland leaders in recycling.
Helensvale Recycle Street is the pioneer project of this kind and we are doing it because:
- the City expects a higher resource recovery rate at the facility by attracting residents to recycle more
- the information centre of the Recycle Street is an interaction point where information and educational materials are accessible for the customers. It will be used to promote environmental education.
- it will promote self-service at our recycling centres
- it will encourage behaviour change and reduce inappropriate attitude and behaviours towards staff.