High quality water and sewerage systems are essential to our community’s health and lifestyle. We understand healthy and well supported communities enjoy more opportunities and future prosperity. Our team works in partnership with South East Queensland Water (Seqwater) to provide safe, reliable water and sewerage services to the Gold Coast.
No water? Find out if there are any planned or unplanned water outages in your area.
Water and sewerage alertsHelp and advice about your bill, payment plans, Pensioner Water Subsidy and when to expect your next bill.
My water billFind out how to check for leaks and apply for leakage relief if you are eligible to do so.
Water leaks and our relief policyRead about our role as the City’s water and sewerage service provider, delivering water to the Gold Coast.
Our water and sewerage networkFind out how to apply to connect to our water and sewerage infrastructure.
Connecting to our networkDelivering safe, reliable high quality drinking water is our priority. Our city enjoys some of the highest quality water in Australia.
Water qualityView details of current maintenance and improvements projects being conducted around the city.
Current projectsLearn about our Long Term Recycled Water Release Plan and how it supports sustainable business.
Recycled waterFind out how to protect your home from sewage blockage and overflow and check that your sewerage plumbing is compliant.
Sewerage and stormwaterFind out what to do if you’re experiencing low water pressure at your home or business.
Water pressureBecome a water saver today. With a few simple tips you can save thousands of litres per year.
Water saving tips