Water & sewerage
High quality water and sewerage systems are essential to our community’s health and lifestyle. We understand healthy and well supported communities enjoy more opportunities and future prosperity. Our team works in partnership with South East Queensland Water (Seqwater) to provide safe, reliable water and sewerage services to the Gold Coast.
Water and sewerage alerts
No water? Find out if there are any planned or unplanned water outages in your area.
Water and sewerage alerts
My water bill
Help and advice about your bill, payment plans, Pensioner Water Subsidy and when to expect your next bill.
My water bill
Water leaks and our relief policy
Find out how to check for leaks and apply for leakage relief if you are eligible to do so.
Water leaks and our relief policy
Our water and sewerage network
Read about our role as the City’s water and sewerage service provider, delivering water to the Gold Coast.
Our water and sewerage network
Connecting to our network
Find out how to apply to connect to our water and sewerage infrastructure.
Connecting to our network
Water quality
Delivering safe, reliable high quality drinking water is our priority. Our city enjoys some of the highest quality water in Australia.
Water quality
Current projects
View details of current maintenance and improvements projects being conducted around the city.
Current projects
Recycled water
Learn about our Long Term Recycled Water Release Plan and how it supports sustainable business.
Recycled water
Sewerage and stormwater
Find out how to protect your home from sewage blockage and overflow and check that your sewerage plumbing is compliant.
Sewerage and stormwater
Water pressure
Find out what to do if you’re experiencing low water pressure at your home or business.
Water pressure
Water saving tips
Become a water saver today. With a few simple tips you can save thousands of litres per year.
Water saving tips