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Parking fines

Pay a fine

Pay your parking fine (infringement notice) online - you will need the infringement notice number.

Payment details are provided on the back of the parking ticket (infringement notice), or you can visit our Payments page for other ways to pay.

Please note:


View a fine

Visit the Parking Infringement Portal to view your parking fine (infringement notice) including photos, to help you choose what to do about the fine.

Note: this facility is not available for infringement notices issued prior to 1 August 2019.

You will need to provide the infringement notice number and vehicle registration number in order to view the details.


Misplaced a fine?

If you have misplaced a parking ticket and would like to obtain details, please call us on 07 5667 5989 or visit any Customer Service Centre. You will need to provide the vehicle registration number to help us locate the infringement notice.

Appeal a fine

All requests to review parking fines (infringement notices) are considered in accordance with Council of the City of Gold Coast's Penalty Infringement Notice (PIN) Review Policy.

The City may consider withdrawal of an infringement notice if you can demonstrate any of the following occurred at the time of offence:

  • your vehicle broke down and you were unable to move it to a legal position
  • you were involved in a medical emergency
  • you were issued the infringement notice in error
  • you were issued an infringement notice as the registered owner of a vehicle, that at the time of the offence the vehicle had been sold or stolen, or was under the (permitted) control of another person
  • regulatory signs had been removed or damaged.

Our Safe and legal parking tips page provides information about parking rules in our city that may assist when considering whether or not to dispute a parking fine.

Appeal a parking fine online

Alternatively, download the PDF version of the PIN Withdrawal Request below.

For further information, contact City Parking on 07 5667 5989.

Please note that the City is currently experiencing a large number of appeal requests. Your PIN will be placed on hold until a decision is made. No payment is required during this time. You will be notified of the decision of your appeal in writing.

Nominate another driver/owner

If you have been issued with a parking fine as the registered owner of the offending vehicle, but you were not the driver or owner at the time of the fine was issued, you can use the online form below to nominate another driver or owner.

Note: A Statutory Declaration, which can be downloaded below, must be attached to the online form.

Nominate another driver online

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